Greetings from Cork City, Ireland. Over one year ago I reviewed ParkByPhone and concluded I would not use it.
Well even after reading my review a fellow in my office joined. For the last year he has been telling me how great the service is. But last week the river of compliments evaporated to be replaced by a trickle of uncomplimentary words.
You see his credit card expired - as happens - and he had to tell ParkByPhone his new card details - as happens with “we’ll keep your card details on file” services. This is explained on the “How is the motorists billed?” (sic) page.
Following a previous bad experience with another Irish service provider that charges by credit card and doesn’t provide paper bills my collegaue elected to only give his credit card details in writing. But he was unable to contact ParkByPhone in writing
- There is no secure contact form on their site
- The number given for the fax doesn’t exist
- There is no postal address on the site
and to top it off the site has been experiencing downtime.
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