Archive for the 'held to ransom' Category

NameCheap problems

I rarely use namecheap.com to register domains anymore. They have a nice clean control panel but everytime I want to register a domain I end up using GoDaddy instead because their price is usually USD 1 cheaper.

So I only login to namecheap to unlock domains and get EPP codes so that I can transfer to GoDaddy. I’m not sure if its incompetence or a strategy but for the third time this year a domain I have with namecheap has ceased to appear in their control panel. That means I cannot unlock it and I cannot get its EPP code. So I can’t leave namecheap!

I’ve contacted their customer support, but because there is only 45 days left that human being will certainly know why I want to modify the domain! Will he/she drag his or her heels?

This is a textbook example of a problem so complicated that it will never make headlines.


Advertising