Did you ever when you transfer a domain from one registrar to another it continues to appear in the control panel of the old/losing registrar?
I have many domains and my modus operadi is to login to the control panel of every registrar that I use once every quarter. I display the domains in order of expiration and then renew those I want to keep, and let the others drop.
I just visited NameCheap.com and did that, however… here is where it gets messy… I then logged into my other favourite registrar GoDaddy.com and some of the domain names I have their seemed familiar.
It turns out I had transferred them from NameCheap to GoDaddy last year. A WHOIS confirms that GoDaddy is the current registrar. So what were those names doing in the NameCheap.com control panel a year later? and if NameCheap.com don’t control those domains then did I just flush USD 9.99 or similar down the river?
I must contact NameCheap.com, but alas the catch with these registrars is their Support Departments are staffed by people who only have first names and never understand a question. Perhaps they are machines, they pick up on keywords, and fire back stock FAQs.
The best I can hope for is a refund, and not to change their systems going forward. But as a mere customer why should I worry about their systems, I only need to worry about my wallet.
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